How to activate my deactivated PhonePe wallet?
Reactivating PhonePe Wallet.
A reactivating wallet can be in one of the following states:
1. Inactive
2. Closed
Inactive wallet - As per RBI guidelines your phone pe wallet will be made inactive if you have not used for Wallet for any financial transaction (wallet top-up, merchant transaction using withdrawable balance, wallet withdrawal or KYC) in the last 12 months.
To reactivate the PhonePe wallet,you will need to complete an OTP verification. The OTP verification can be completed on the wallet Top-up page or the payments page.
1.Please follow the steps below to complete the OTP verification on the wallet Top-up page:
- Click on My Money
- Click on the PhonePe logo displayed in the
Wallets/Gift Voucher section.
- Click on ‘Activate Wallet’
- Enter the OTP sent to the registered mobile number
- Click on ‘OK’ to complete
the verification
Please follow the below steps to complete the OTP verification on the payments page:
- Click on the exclamation
symbol (!) displayed in the Wallets/Gift Voucher section which is greyed
out on the payment page.
- Click on ‘Activate Wallet’
- Enter the OTP sent to the registered mobile number
- Click on ‘OK’ to complete
the verification
CLOSED STATE-This is a mode in which you have closed your PhonePe wallet or requested for it to be closed for you.
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